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Data protection

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or
identifiable natural person.

Server log files

You can visit our websites without providing any information about yourself.
Each time our website is accessed, usage data is transmitted to us or to our web host / IT service provider by your internet browser
and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed,
date and time of access, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in
ensuring trouble-free operation of our website and improving our offering.
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. For
Canada, an adequacy decision of the European Commission exists. For the USA, an adequacy decision of the European Commission
exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer
is carried out on the basis of contractual obligations comparable to the European Commission’s standard contractual clauses.

Contact

Contact us if you wish. The controller responsible for data processing is: CAIRCON Baustoffe GmbH, Lahnweg 5, 35232 Dautphetal Germany, +49 6461 701 94 99, vertrieb@caircon.com

Customer-initiated contact by email

If you contact us by email on your own initiative for business purposes, we collect your personal data (name, email address,
message text) only to the extent provided by you. The data processing serves the purpose of processing and answering your
contact request.
If the contact is made for the purpose of carrying out pre-contractual measures (e.g. advice in case of purchase interest, preparation of an offer)
or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to
our overriding legitimate interest in processing and responding to your request. In this case, you have the right,
for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Art. 6(1)(f) GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory
retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent
provided by you. The data processing serves the purpose of contacting you.
If the contact is made for the purpose of carrying out pre-contractual measures (e.g. advice in case of purchase interest, preparation of an offer)
or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to
our overriding legitimate interest in processing and responding to your request. In this case, you have the right,
for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Art. 6(1)(f) GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory
retention periods, unless you have consented to further processing and use.

Collection and processing when using the withdrawal button
If you have concluded a contract via our online presence, we provide you with a withdrawal function (withdrawal button) through
which you can submit your withdrawal declaration directly.
When using the withdrawal function, we collect your personal data (name, email address, information identifying the
contract or part of the contract that you wish to withdraw from, and the time (date and time) of sending the withdrawal declaration)
only to the extent provided by you. The data processing serves the purpose of providing you with the legally prescribed
possibility to withdraw from your contract and properly processing your withdrawal.
If the contact concerns a contract already concluded between you and us, this data processing is carried out on
the basis of Art. 6(1)(b) GDPR. Otherwise, the data processing is carried out on the basis of Art. 6(1)(c) GDPR, for
fulfilment of a legal obligation to provide you with a withdrawal function on our online presence.
We use your email address only to process your withdrawal declaration. Your data will then be deleted in compliance with statutory
retention periods, unless you have consented to further processing and use.
The processing of your personal data serves the purpose of fulfilling the statutory requirements for the legally compliant design of the withdrawal function
and is carried out on the basis of Art. 6(1)(c) GDPR. This data processing is also carried out on the basis of
Art. 6(1)(f) GDPR due to our overriding legitimate interest in being able to provide you with a user-friendly withdrawal option.
In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Art. 6(1)(f) GDPR.

Customer account         Orders

Customer account
When opening a customer account, we collect your personal data to the extent specified there. The data processing
serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of
Art. 6(1)(a) GDPR with your consent. You may withdraw your consent at any time by notifying us, without affecting the
lawfulness of processing carried out on the basis of consent before its withdrawal. Your customer account will then be deleted.

Collection, processing and disclosure of personal data when placing orders
When you place an order, we collect and process your personal data only insofar as this is necessary for fulfilment and processing of your order
and for handling your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it
means that no contract can be concluded. Processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data is disclosed, for example, to shipping companies, dropshipping or fulfilment providers,
payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the statutory
requirements. The scope of data transmission is limited to the minimum necessary.
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. For
Canada, an adequacy decision of the European Commission exists. For the USA, an adequacy decision of the European Commission
exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer
is carried out on the basis of contractual obligations comparable to the European Commission’s standard contractual clauses.

Reviews       Advertising

Use of Judge.me
We use the review system "Judge.me" of Judge.me Ltd (c/o Buckworths 2nd Floor, 1-3 Worship Street,
London, England, EC2A 2AB; "Judge.me") on our website.
Judge.me enables us to obtain customer reviews and display them on our website in order to give you insight into the
quality of our services.
After placing an order, you may receive an invitation from us or from Judge.me to submit a review and may then
submit a review. In doing so, the following data, among other things, may be processed by us or Judge.me: email address, name, telephone number,
address, information about your device (IP address, information about your web browser and the operating system used),
information about the purchased product or the service used (order number, product details), the content of your
review and the star rating you provided, your product photos or videos (if you have attached these to your product review).
This data may also be used, where applicable, for the purpose of verifying your review.
Judge.me uses technologies such as cookies.
Your data may be transferred outside the EU to the United Kingdom. An adequacy decision of the European Commission exists for the United Kingdom.
Your data may be transferred to the USA. For the USA, an adequacy decision of the European Commission exists,
the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified under the TADPF. This data transfer is carried out on the
basis of special contracts approved for use in the United Kingdom that provide the same protection as
personal data has in the United Kingdom.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25(1) sentence 1 TDDDG in conjunction with
Art. 6(1)(a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a)
GDPR, provided that you have expressly consented to the disclosure of your data and receipt of the review request. You may
withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Further information on data protection when using Judge.me can be found at: https://judge.me/privacy

Use of the email address for sending newsletters
We use your email address to send information and offers by newsletter, provided that you have expressly consented to this.
The data processing serves exclusively the purpose of promotional communication. For this purpose, we process your email address and,
where applicable, further data that you voluntarily provided when registering for our newsletter.
Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You may withdraw consent at any time
without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us.
Your email address will then be removed from the distribution list. Despite removal from the distribution list, we may continue to store your email address in
a so-called blacklist in order to prevent you from receiving newsletter emails from us in the future. This storage is carried out on
the basis of Art. 6(1)(f) GDPR due to our and your legitimate interest in preventing renewed use of your email address for
sending our newsletter. You have the right, for reasons arising from your particular situation,
to object at any time to this processing of personal data concerning you.

Use of the email address for sending direct advertising
We use your email address, which we received in connection with the sale of goods or services, for the electronic
sending of advertising for our own goods or services that are similar to those you have already purchased from us, provided
you have not objected to this use. Provision of the email address is necessary for the conclusion of the contract. Failure to provide it
means that no contract can be concluded. Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in direct advertising. You may object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the legal notice.
You may also use the link provided for this purpose in the advertising email. No costs other than transmission costs according to the basic rates will be incurred.

Use of Klaviyo
We use the service of Klaviyo Inc. (125 Summer St Floor 7, Boston, MA 02111, USA; “Klaviyo”) for sending newsletters
within the framework of order processing.
We pass on to Klaviyo the information provided by you during newsletter registration (email address, and where applicable first and
last name). The data processing serves the purpose of sending the newsletter and its statistical evaluation.
To evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking
link. This enables us to determine whether you opened the newsletter and whether you clicked any integrated links. In this
context, we collect your personal data such as IP address, browser type and device, and the time. From this
data, usage profiles may be created under a pseudonym. The collected data is not used to personally
identify you. The collected data is used solely for statistical evaluation to improve newsletter campaigns.
Your data is generally transferred to Klaviyo servers in the USA and stored there. For the USA, an
adequacy decision of the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Klaviyo has certified itself under the
TADPF and thereby committed itself to comply with European data protection principles.
The processing of your personal data is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding
legitimate interest in a targeted, effective and user-friendly newsletter system. You have the right, for
reasons arising from your particular situation, to object at any time to this processing of personal data concerning you.
Further information on data protection at Klaviyo can be found at https://www.klaviyo.com/legal/privacy-notice and at https://www.klaviyo.com/legal/data-processing-agreement

Shipping service providers

Disclosure of the email address to shipping companies for information about shipping status
We pass on your email address to the transport company as part of contract processing, provided that you expressly consented to this during the
ordering process. The disclosure serves the purpose of informing you by email about the shipping status. Processing
is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You may withdraw consent at any time by notifying us or
the transport company, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.

Payment service providers

Use of PayPal Express
We use the PayPal Express payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L
2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of enabling us to offer you payment via the PayPal Express payment service.
To integrate this payment service, it is necessary for PayPal to collect, store and analyse data when the website is accessed (e.g. IP address,
device type, operating system, browser type, location of your device). Cookies may also be used for this purpose.
The cookies enable recognition of your browser.
The processing of your personal data is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding
legitimate interest in offering different customer-oriented payment methods. You have the right, for reasons arising
from your particular situation, to object at any time to this processing of personal data concerning you.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to
fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.
Further information on data processing when using the PayPal Express payment service can be found in the corresponding
privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS

Use of PayPal Check-Out
We use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard
Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of enabling us to offer you payment via the payment service.
By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal,
the data required for payment processing is transmitted to PayPal in order to fulfil the contract with you using the selected payment method.
This processing is carried out on the basis of Art. 6(1)(b) GDPR.
Cookies may be stored that enable recognition of your browser. The resulting
data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in offering
customer-oriented different payment methods. You have the right, for reasons arising from your particular situation,
to object at any time to this processing of personal data concerning you.

Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal For individual payment methods such as credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, PayPal reserves the
right, where applicable, to obtain credit information on the basis of mathematical-statistical procedures using credit agencies. For this purpose,
PayPal transmits the personal data required for a credit check to a credit agency and uses the information received
on the statistical probability of payment default for a balanced decision on the establishment,
performance or termination of the contractual relationship. The credit report may contain probability values (score values) that
are calculated on the basis of scientifically recognised mathematical-statistical procedures and in whose calculation, among other things,
address data is included. Your legitimate interests are taken into account in accordance with statutory provisions. The
data processing serves the purpose of credit assessment for initiating a contract. Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes an advance payment.
You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Art. 6(1)(f)
GDPR by notifying PayPal. Provision of the data is necessary for conclusion of the contract with the payment method requested by you. Failure to provide it
means that the contract cannot be concluded using the payment method selected by you.
Third-party providers
When paying via the payment method of a third-party provider, the data required for payment processing is transmitted to PayPal.
This processing is carried out on the basis of Art. 6(1)(b) GDPR. To carry out this payment method, the data may then be
forwarded by PayPal to the respective provider. This processing is carried out on the basis of Art. 6(1)(b) GDPR. Local
third-party providers may include, for example:
Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Purchase on account via PayPal
When paying via the purchase on account payment method, the data required for payment processing is initially transmitted to PayPal.
To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29,
10587 Berlin; "Ratepay") in order to fulfil the contract with you using the selected payment method. This processing is carried out on
the basis of Art. 6(1)(b) GDPR. Ratepay may carry out a credit check on the basis of mathematical-statistical procedures
(probability or score values) using credit agencies according to the procedure already described above. The
data processing serves the purpose of credit assessment for initiating a contract. Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in protection against payment default when Ratepay makes an advance payment.
Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/

Further information on data processing when using PayPal can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of Shopify Payments
Use of Shopify Payments
We use the payment service "Shopify Payments" of Shopify International Limited (2nd Floor Victoria Buildings, 1
2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. Payment processing in this case is carried out by the payment service provider
Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The data processing serves the
purpose of enabling us to offer you payment via the Shopify Payments payment service. By selecting and using a corresponding
"Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe in order to fulfil the contract with you using the
selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.
Stripe reserves the right, where applicable, to obtain credit information on the basis of mathematical-statistical procedures using
credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and
uses the information received on the statistical probability of payment default for a balanced decision
on the establishment, performance or termination of the contractual relationship. The credit report may contain probability values
(score values) that are calculated on the basis of scientifically recognised mathematical-statistical procedures and in whose
calculation, among other things, address data is included. Your legitimate interests are taken into account in accordance with statutory provisions.
The data processing serves the purpose of credit assessment for initiating a contract. Processing is carried out on the
basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in protection against payment default when Stripe makes an advance payment.
You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Art. 6(1)(f)
GDPR by notifying Stripe. Provision of the data is necessary for conclusion of the contract with the payment method requested by you. Failure to provide it
means that the contract cannot be concluded using the payment method selected by you.
Further information on data processing when using the Shopify Payments payment service can be found in the
Shopify privacy policy at https://www.shopify.com/de/legal/datenschutz. Further information on data processing when payment is processed via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the
user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system.
This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the
website is accessed again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting
appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them,
as well as prevent the storage of cookies and transmission of the data they contain. Cookies already stored
can be deleted at any time. However, we point out that you may then not be able to use all
functions of this website to their full extent.
At the links below you can find information on how to manage cookies in the main browsers (including
disabling them):

Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies
Unless otherwise stated below in the privacy policy, we use only technically necessary
cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable
our systems to recognise your browser even after a page change and to offer you services. Some functions of our
website cannot be offered without the use of cookies. For these functions, it is necessary for the browser to be recognised again after
a page change.
The use of cookies or comparable technologies is carried out on the basis of Section 25(2) TDDDG. The processing of your
personal data is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in
ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.
You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you.


Use of Complianz GDPR Cookie Consent
We use on our website the Complianz GDPR Cookie Consent plugin of iubenda s.r.l (Via San Raffaele 1, 20121 Milan,
Italy; “iubenda”).
The plugin enables you to grant consent to data processing via the website, in particular the setting of cookies,
and to exercise your right of withdrawal for consents already granted. The data processing serves the purpose of
obtaining and documenting required consents to data processing and thereby complying with legal obligations.
Cookies may be used for this purpose. Among other things, the following information may be collected and transmitted to iubenda: uniquely
assignable ID, consent status. This data is not passed on to other third parties.
Data processing is carried out to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR.
Further information on data protection can be found at: https://complianz.io/de/legal-deutsch/datenschutzerklaerung-von-complianz-shopify/

Analytics

Use of Google Analytics 4We use on our website the web analytics service Google Analytics of Google Ireland Limited (Gordon House, Barrow Street,
Dublin 4, Ireland; “Google”).
The data processing serves the purpose of analysing this website and its visitors, and for marketing and advertising purposes. For this purpose,
Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to
compile reports on website activities and to provide further services to the website operator connected with website use and internet use.
Among other things, the following information may be collected: IP address, date and time of page access, click path, information about
the browser and device you use, pages visited, referrer URL (website from which you accessed
our website), location data, purchase activities. Your data may be linked by Google with other data, such as
your search history, your personal accounts, your usage data from other devices and any other data Google holds about you.
The IP address is shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement
on the European Economic Area.
The processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a) GDPR. You may withdraw
consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
The information generated about your use of this website is generally transmitted to a Google server in the USA
and stored there. For the USA, an adequacy decision of the European Commission exists, the Trans-Atlantic Data
Privacy Framework (TADPF). Google has certified itself under the TADPF and thereby committed itself to comply with European data protection principles.
Both Google and US government authorities have access to your data.
Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites at https://policies.google.com/privacy?hl=de&gl=de and at https://business.safety.google/privacy/.

Rights of Data Subjects and Storage Period

Storage period
After complete performance of the contract, the data is initially stored for the duration of the warranty period and then, taking into account
statutory retention periods, in particular tax and commercial law retention periods, and is then deleted after expiry of the period, unless you
have consented to further processing and use.
Rights of the data subject
If the statutory requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, right to
rectification, right to erasure, right to restriction of processing, right to data portability.
In addition, under Art. 21(1) GDPR you have a right to object to processing based on Art. 6(1)(f) GDPR
and to processing for the purpose of direct advertising.
Right to lodge a complaint with the supervisory authority
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing
of your personal data is not lawful.
You may lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach at the following contact details:
Hessian Commissioner for Data Protection and Freedom of Information
Postfach 3163
65021 Wiesbaden
Tel.: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
Email: poststelle@datenschutz.hessen.de
Right to object
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR,
you have the right, for reasons arising from your particular situation, to object to this processing at any time with effect
for the future.
After an objection has been made, processing of the affected data will be terminated unless we can demonstrate compelling legitimate grounds
for the processing that override your interests, rights and freedoms, or if the processing serves the establishment,
exercise or defence of legal claims.
If personal data processing is carried out for direct advertising purposes, you may object to this processing at any time by notifying
us. After an objection has been made, we will stop processing the affected data for direct advertising purposes.